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Wednesday, September 24, 2008

Airplane Trip booked with Orbitz aka Overbooked & Ocupado

from Lynn Ashby The Tribune
It all began last April when I made reservations through my travel agent, Orbitz aka Overbooked & Ocupado. About once a week I would get an “Updated Itinerary,” which meant there had been a change in my schedule, often due to the airline going bankrupt and out of business. Other updates were more significant: once my arrival time was changed from 5:06 p.m. to 5:07.

This would be a one-way trip. I would drive to Florida to see them hang a chad, and fly back. It is often said that if you go to hell, you have to go through D/FW. In my case, there were direct flights back to Houston, but if I went through Atlanta and changed planes, it was cheaper and little time lost. So I checked in at the Fort Walton Beach Airport, at which point the clerk punched a few keys on her computer and said, “We have no record of your reservation.” She hit several more keys. “Ah, here’s why. You’re a no-show.”

“I am often overlooked, but I’m standing right here in front of you. How can I be a no-show?”......read the full article!

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